Key Features Implemented:

✅ Responsive Design – Fully mobile-friendly interface for accessibility on all screen sizes.
✅ Online Forms – Residents can now submit service requests, applications, and complaints digitally.
✅ News & Announcements Module – Allows easy publishing of municipal updates and emergency notices.
✅ Feedback Mechanisms – Integrated tools for community input, comments, and suggestions.
✅ Notification System – Push notifications and alert banners for important announcements and events.
✅ Accessibility Compliance – Designed to support users with visual and motor impairments, including keyboard navigation and alt-text support.

Technology Stack:

  • CMS: WordPress (custom theme & plugin development)

  • Frontend: HTML5, CSS3, JavaScript

  • Backend: PHP, MySQL

  • Security: SSL encryption, reCAPTCHA integration, firewall setup

  • Hosting: Secure cloud-based hosting environment

Outcome:

The upgraded Bhairab Municipality website has significantly improved communication between the municipality and its constituents. With enhanced usability, accessibility, and real-time interactivity, the platform now serves as a vital tool for public service delivery and civic engagement.

  • Increased online form submissions by citizens for services and grievances.

  • Reduced dependency on physical visits for basic municipal information.

  • Improved transparency and public trust through timely and accessible updates.

This collaboration between Bhairab Municipality and Beatnik Technology Limited reflects a shared vision of digital governance, enabling local governments to leverage technology in delivering efficient, citizen-centric services.

Project Overview:

Bhairab Municipality sought to modernize its digital infrastructure to improve accessibility, transparency, and citizen interaction. The official website, previously outdated and limited in functionality, was revamped to serve as a dynamic communication and service delivery platform. Beatnik Technology Limited was selected to lead this upgradation initiative, with a focus on user-centric design, feature enhancement, and long-term sustainability.

Project Objectives:

  • Enhanced User Experience: Deliver an intuitive, easy-to-navigate interface for residents seeking municipal services and information.

  • Improved Accessibility: Ensure compliance with international accessibility standards for inclusive user access, including people with disabilities.

  • Increased Citizen Engagement: Integrate interactive features such as feedback tools, online forms, and real-time notifications to foster active civic participation.

  • Timely Information Dissemination: Enable the municipality to publish up-to-date news, announcements, and public service updates with ease.

  • Mobile Responsiveness: Develop a fully responsive site that adapts seamlessly across all devices—desktops, tablets, and smartphones.

Project Phases:

1. Requirement Analysis

  • Conducted in-depth consultations with Bhairab Municipality leadership and technical staff.

  • Documented key user needs, departmental workflows, and content management preferences.

2. Design & Development

  • Created a visually modern and identity-aligned web interface.

  • Developed a robust backend with a CMS (Content Management System) to support real-time content updates and administrative control.

3. Content Migration & Optimization

  • Transferred legacy content from the old website to the new system.

  • Structured and optimized content for accessibility and searchability (SEO).

4. Testing & Quality Assurance

  • Carried out end-to-end functionality testing, performance analysis, and browser/device compatibility validation.

  • Ensured security standards and data protection best practices.

5. Training & Handover

  • Delivered hands-on CMS training to municipal staff.

  • Provided user manuals and content administration guides for ongoing self-management.

6. Launch & Post-Launch Support

  • Successfully launched the upgraded website.

  • Offered post-launch monitoring, bug fixes, and content support for a smooth transition period.

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